Car Warranties FAQ's

How are your car warranties so afforadable?

At GO Car Warranty we make it our business to price check across the whole market to make sure we are giving you the best deal we possibly can so if you find a cheaper warranty with like for like cover within 10 days of buying from us, we’ll beat it by £10!

What is a Car Warranty and why do I need one?

In general, a car warranty is an insurance policy that covers repair costs and/or replacement parts and labour for your car in the event of a mechanical or electrical fault. (Please refer to the full terms and conditions of your chosen warranty). Every new car comes from the manufacturer with a standard car warranty, offering repair or replacement of any mechanical breakdown of the car for a limited period and within a limited number of miles. Once this warranty expires, you will need to pay for any repairs out of your own pocket. GO Car Warranty want to give you peace of mind at an affordable price to help to keep your car on the road.

Does my car need a full service history to get a car warranty from GO Car Warranty?

No. All we ask is that you service your car from now on according to the manufacturer recommendations (please refer to the full terms and conditions of our warranty)

Are your premiums a one off payment?

Your premium quoted on GO Car Warranty is the total cost for your policy. We are aware of the need to budget and that's why we will shortly be introducing an option to pay for policies that are over £150 by Direct Debit through the website. In the meantime, if you wish to pay by instalments, we can offer an interest free option with a 20% deposit followed by 9 instalments. If you would like to take advantage of this please telephone us and we will arrange the policy over the telephone. Please note the Complete and Ultimate Warranties under £150 must be paid in full by credit or debt card.

If I have a Car Warranty, do I have to have my vehicle serviced at specific garages?

GO Car Warranty understand the need for flexibility, so all that we ask is you have your car serviced at a VAT registered garage, to ensure that the work carried out is completed to standard. (Please refer to the full terms and conditions of your warranty).

Do I still need Car Breakdown Cover if I have a GO Car Warranty?

Your GO Car Warranty is not a breakdown assistance product. Please call 0871 384 1168 for a quote.

What if I sell my car?

If you decide to sell your car, you can transfer the warranty to the new owner. Just call 0871 384 1168 and we will talk you through the transfer process. Please note there is a £25 admin charge to transfer your GO Car Warranty.

Are labour rates limited when making a claim?

GO Car Warranty want to make your life as easy as possible, and for that reason you can choose to have your car repaired at a franchise or network repairer. Some garages charge a higher labour rate than others and GO Car warranty will pay up to the national labour rate or a maximum of £100 per hour. Authorised claims will be settled direct with the garage so you shouldn’t be out of pocket.

How do I cancel a Policy?

No fees are charged for arranging your policy. However, should you decide this policy is not right for you, you may cancel it within 21 days of purchase. Providing no claim has been made you will receive a full refund. This policy has no surrender value and in all other circumstances cancellation is without refund.