Fleets seek reliability in their vans
Fleet managers are making reliability their number one priority when assessing their next new van purchases, according to new research.
The first edition of Company Van Trends, a quarterly research report carried out for GE Capital's fleet services division, questioned some 250 fleets, all running light commercial vehicles (LCV). The businesses were asked the question; what are the key considerations when making your next LCV purchase? Eight key factors were offered as responses, and the fleets were asked to rate them in order of importance.
Reliability ranked as the most important factor, closely followed by fuel consumption. Placed jointly as the least important factors were residual values and the availability of bespoke/extra equipment. Ranked in the middle in descending order of importance were payload capacity, making a like for like replacement, the cost of damaged and replacement parts, and the power unit.
GE Capital UK's LCV commercial leader, Simon Cook, commented on the consistent operational concerns being at the front of van fleet manager's minds. He said that fleet managers want their vans to carry good loads, to start every morning, not need constant refuelling, and to be easily and cheaply repaired with a minimum of mechanical breakdown.
Mr Cook added that it was, perhaps not surprisingly, a picture of practicality. Van fleets are expected to deliver and fleet managers are therefore focused entirely on them doing so. Mr Cook pointed out that residual values being ranked as the joint least important factor was a reflection of the differing lifecycles of company cars compared to vans. He added that other research the organisation has undertaken suggests that van fleets are holding on to their vehicles for longer.
published: 02/04/2013 14:00:00