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By: Vince Brand

Can I use any garage to repair my car under warranty?

You can use any VAT registered garage to repair your car under warranty. However, if necessary, we can refer you to our nationwide nominated repairer network. We have inspected these garages and approve of the standard of workmanship and quality that they produce, which is continuously monitored to ensure that they are providing the best customer service.

Does my car need a full service history to get a car warranty?

No. If the vehicle does not have a full service history, we would advise that you have your car serviced by a VAT registered garage, six months or 6,000 miles [whichever is the sooner] from the date of purchase of the Vehicle and thereafter either at the manufacturer’s service schedule or at intervals of six months or 6,000 miles [whichever is the sooner]. Not doing this may invalidate your policy.

If you are still unsure, we’ve compiled some key questions surrounding car warranty repair and servicing to take a look at. You may also like to refer to the full terms and conditions of your chosen car warranty for further details on car warranty repair. 

In this Section: Repairs Servicing

Do I have to have my vehicle serviced at specific garages?

GO Car Warranty understand the need for flexibility, so all that we ask is you have your car serviced at a VAT registered garage, to ensure that the work carried out is completed to a high standard. This is outlined in the Terms & Conditions of your chosen warranty. Please ensure that you obtain all service invoices throughout the warranty as we may require these to validate claims.

In this Section: Servicing

How do labour rates work with car warranties?

GO Car Warranty want to make your life as easy as possible and for that reason you can choose to have your car repaired at a franchise or network repairer. Some garages charge a higher labour rate than others and GO Car Warranty will pay up a maximum of £100 per hour. In this case, we will ask you for a contribution. Authorised car warranty repair claims will usually be settled direct with the garage so you shouldn’t be out of pocket but we can pay you if necessary.

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All Products FCA Regulated

Rest assured all products sold by GO Car Warranty are fully insured and regulated by the FCA.

Key Facts about our insurance services can be found in our initial disclosure document.

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