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By: John Ormerod

I am an existing GO Car Warranty customer, where can I get help?

Our website will most likely be your best port of call for any help you may need. Here you can access our FAQ’s and read our Terms & Conditions. If you still have a question about car warranty, or are unsure about anything, you can call us on 0330 0130 585 and our team will be on hand to help you.

Can I renew my car warranty?

Yes you can. We will send you a reminder before your car warranty expires. Should you have any additional questions please visit our dedicated page:  renew car warranty.

We will send you a letter advising you of your expiry date, and the steps to take to renew it. The letter will also outline your options for renewal in order to help you to make an informed decision about what you would like to do next.

In this Section: Renewing

Can I change the details on my car warranty?

If at any time your circumstances change, you should ring our customer services on 0330 0130 585.

Where can I find information on cancelling my car warranty?

We provide the answers to your queries on cancelling your car warranty with us here.

Alternatively you can call to speak to one of our advisors on 0330 0130 585 who will happily discuss this with you.

In this Section: Cancelling

Can you tell me what would happen if I sold my car?

If you want to sell the vehicle you will be able to transfer your car warranty to the new owner. You must apply to GO Car Warranty to transfer the policy before you sell the vehicle, and you can call us on 0330 0130 585 to do this. We have provided answers to the most common questions relating to selling your car when it is under warranty here.

In this Section: Selling your car

How do I make a complaint?

We realise that sometimes things can go wrong and there may be occasions when you feel that GO Car Warranty have not provided the service you expected. If this happens we want to hear about it so that we can try and put things right.   Please visit our dedicated page on making a complaint here.

In this Section: Complaints
 

All products are FCA regulated

Rest assured all products sold by Go Car Warranty are fully insured and regulated by the FCA.
Key Facts about our insurance services can be found in our initial disclosure document.

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